DATA PROTECTION AND PRIVACY POLICY

1. GENERAL INFORMATION

The www.moondreamwebstore.fr website (hereinafter, the "Site") is owned and operated by GTI (Gestion Textile Internationale) (hereinafter, "GTI", "we" or "our").

 

We protect the privacy of our users and customers according to applicable laws. This means that we have reported the collection and processing of your personal data to the CNIL (French Data Protection Commission) under declaration no. 1615774.

 

This document describes how we use your personal data and informs you of the measures GTI takes to ensure they are protected while they are being used for the Site, according to the French Information Technology and Liberties law of 6 January 1978 (hereinafter, the "Information Technology and Liberties law").

 

This Data Protection and Privacy Policy (hereinafter, the "Data Privacy Policy") gives you more information about your rights as well as the origin and use of your browsing information and personal details, such as your name, email address, address and other contact details, used to identify you, whether directly or not (hereinafter, the "Personal Data") that are processed while you browse the Site.

 

You are not legally obliged to provide the Personal Data to us and you hereby confirm that you knowingly and freely make your Personal Data available to us. By using the Site, you accept the terms of this Data Privacy Policy and our collection, analysis and sharing of Personal Data for the purposes set forth here. If you do not accept this Data Privacy Policy, please do not use this Site. Likewise, if you choose not to provide the mandatory Personal Data, you may still visit certain parts of the Site, but you may not be able to access certain options, programmes, offers and services that require interaction with you and use of your Personal Data.

 

We reserve the right, at our discretion, to modify this Data Privacy Policy at any time. Any such modifications will be effective ten (10) days after the revised Data Privacy Policy is published online on the Site and any continued use of the Site thereafter shall imply your acceptance of those changes. Therefore, because changes may be made to this Data Privacy Policy, we encourage you to regularly consult the "Data Privacy Policy" section of the Site.

 

2. COOKIES

The term "cookies" covers all trackers deposited and/or read while consulting the Site on any type of terminal (computers, smartphones, digital tablets, web-connected videogame consoles, etc.).

 

While browsing our Site, browsing information from your computer could be recorded by programmes, including in files called "cookies" installed on your terminal.

 

These cookies are deposited either directly by us, in which case it is us collecting the information, or by some of our partners, in which case it is the partner collecting the information.

 

Some cookies may remain longer than others, but no cookie will be kept for more than 13 months on your terminal, according to applicable rules.

 

Such cookies do not allow for the identification of you personally. We use strictly necessary cookies to allow you to browse the Site to provide you with elementary features, to improve the features of the Site (for example by saving your preferences) and to improve the performance and user experience on the Site.

 

2.1 Cookies sent out via our Site

For example, we may use cookies to: 

  • Identify you when you connect to our Site
  • Establish visiting statistics (number of visits, pages seen, visiting path, …)
  • Allow us to display personalised content, such as product suggestions
  • Provide you with content, including advertising, based on your interests
  • Save information entered into various forms
  • Follow your specific preferences, concerning pop-up notifications or display preferences for example
  • Follow "favourite" products saved in your shopping cart
  • Allow for secure management of and access to your personal space
 

2.2 Cookies sent out by third parties via our Site

While browsing our Site, one or more cookies from third companies may be placed on your terminal via pages of our Site. GTI is not able to access or control those cookies that are under the responsibility of the third parties.

 

Such cookies are deposited by third parties to identify the products viewed or purchased on the Site and send advertising to you in connection with your interests.

 

2.3 Your cookie preferences

Your browser settings allow you to receive notifications and restrict, block and/or delete cookies. In that case, you could still use the Site, but various services and features may be hampered or unavailable, including ergonomic page layout appropriate for the Site on your terminal, or storage of your products in your shopping cart.

 

Click here to view a Wikihow article on enabling and disabling cookies in your browser.

 

Third party advertisers on our Site may also use cookies to measure the success of their advertisements and to personalise the advertising content. We do not have access to or control over cookies or other features that third parties may use, and the rules on information collected by those third parties are not covered by our Data Privacy Policy. Please contact them directly to find out more about their Data Privacy Policy.

 

For more information, please send us an email at privacy@moondreamwebstore.com.

 

3. COLLECTION, USE AND RETENTION OF YOUR PERSONAL DATA

3.1 Collection of Personal Data

We could collect your Personal Data in the following cases:

  • If you send us a request via the "Contact us" section, by completing the online form or sending an email to the address shown.
  • We may also use journal files. The information contained in journal files includes the Internet Protocol (IP) addresses, type of browser, internet service provider (ISP), system date/time, origin and destination pages, pages clicked on and any other information your browser may give to us. We may use this information for purposes including administration of the Site or monitoring user movements around the Site. We would however like to point out that the electronic identification data used to identify your connection terminal or the pages browsed on the Site are generally insufficient alone to identify you nominatively.
  • Google Analytics: The Site may use a tool called "Google Analytics" to collect information about use of the Site. Google Analytics collects information such as the frequency of Site visits by users, the pages viewed and the other sites viewed before coming to the Site. We use the information obtained from Google Analytics to operate and improve the Site and our products. We do not associate the information collected by Google Analytics with personal information that could identify you. Google's capacity to use and share the information collected by Google Analytics about your visits to our Site is limited by the Google Analytics Service Conditions that can be viewed at the address www.google.com/analytics/terms/us.html, and Google's Confidentiality Policy that can be viewed at the address www.google.com/policies/privacy/. You can learn more about how Google collects and analyses the data specifically connected with Google Analytics at the address www.google.com/policies/privacy/partners/. You can also prevent the use of your data by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on at the address https://tools.google.com/dlpage/gaoptout. When you voluntarily provide your Personal Data, in particular when it concerns multimedia content (photographs, videos, etc.), you agree to provide accurate information that does not damage the interests or rights of third parties (including their intellectual property rights in particular).

 

3.2 Use of the data

The information you provide on the Site allows GTI to:

  • Handle your questions or requests for information,
  • Send you, with your consent, advertising or promotional messages by any applicable communications channel, such as emails, text messages, etc.,
  • Send you the newsletter you subscribe to,
  • Improve our Site,
  • Identify you and authenticate your access to the Site,
  • Inform you about our products,
  • Share promotional offers with you,
  • Invite you to participate in surveys or sweepstakes,
  • Diagnose and correct problems on the Site.
 

It is not our business to sell the Personal Data of our customers. We may however share all or part of your Personal Data with third party service providers to facilitate our activities and to make the Site and our services available to our users (to send you our newsletter, for example). That information may be passed on to other countries. We make sure to act responsibly and to only interact with third party service providers that have a Data Privacy Policy governing how they process Personal Data.

 

GTI will only send your Personal Data to a third party commercial partner with your prior consent to the sharing of that information (such as for a special promotional event).

 

Lastly, we may need to disclose all or part of your Personal Data or any other information you provided via the Site if we think that the disclosure of that information could be of use or is reasonably necessary:

  • to comply with any law or regulation;
  • for any legal proceedings;
  • to reply to any request from a court authority or any other legally-qualified administrative authority requesting this information in accordance with legal texts in force;
  • to enforce our General Terms and Conditions of Sale;
  • to detect, prevent or resolve a case of fraud or a security problem;
  • to protect the rights, property or security of our Site, our users, you or the public in general.

GTI will always do everything possible to guarantee the confidentiality and security of the collected Personal Data when passing it on to the above parties.

 

3.3 Data retention

We will retain your Personal Data for no longer than is required for the purposes for which they are kept, in accordance with applicable provisions (including but not restricted to those set forth in the French Commercial Code, French Civil Code and French Consumer Code).

 

3.4 Facebook and Youtube

GTI publishes a page presenting its activities in Facebook and a YouTube channel.

 

You can follow these pages by clicking on "Like" (in Facebook) or "Subscribe" (in YouTube). In that case, GTI will be able to collect the personal information you mark as public and accessible on your profile.

 

Click here to view a Wikihow article on enabling and disabling access to your data in Facebook.

 

Click here to view the rules on changing the confidentiality settings in Google/YouTube.

 

3.5 Subscribing and unsubscribing to our newsletter

The Site offers you the possibility to subscribe to a free newsletter to receive information about our products and activities.

 

If you no longer wish to receive that newsletter, you can unsubscribe by simply clicking on the "Unsubscribe" link found at the bottom of the newsletter. Your request will be considered effective once you receive a message confirming this. If you do not receive a confirmation message, send an email to newsletter@moondreamwebstore.com stating the email address to be unsubscribed.

 

4. SECURITY MEASURES

The security of your Personal Data is important to us. We follow security standards generally upheld in our sector which include taking appropriate administrative, physical and technical measures and complying with French legislation in force to protect the privacy of the Personal Data we collect.

 

GTI employees who have access to your Personal Data as part of their tasks agree to respect the utmost confidentiality with regard to them.

 

Nevertheless, no internet transmission method or electronic storage method is 100% safe. This means that, even if we do our best to protect your Personal Data, we do not control the risks connected with functioning of the internet and we draw your attention to the possible risks of individual cases of data loss or breach of confidentiality of the data passing via that network.

 

If you have questions regarding the security of the service, please send us an email at privacy@moondreamwebstore.com.

 

5. LINKS AND INTERACTIONS WITH THIRD PARTY SITES

The Site may allow you to interact with third party sites, and may contain links to other sites, mobile applications and third party services not owned or controlled by GTI (each referred to individually as a "Third Party Service"). We are not responsible for the confidentiality practices or content of the Third Party Services. Please note that the Third Party Service may collect information about you. We therefore encourage you to read the general conditions and confidentiality policies of each Third Party Service with which you choose to interact.  

 

6. INDIVIDUAL RIGHTS TO PERSONAL DATA

You have a general right to access, modify, correct and delete your Personal Data.

 

You can exercise that right by submitting your request by email, mail or telephone to the following: 

 

GTI (Gestion Textile Internationale),

bat. 15-16

61 rue du Landy

93300 Aubervilliers

E-mail : privacy@moondreamwebstore.com
By Telephone at +33 (0)1 41 61 86 16

 

7. USE OF DATA IN THE EVENT OF ACQUISITION OR CHANGE OF CONTROL OF GTI

As we develop our activities, we may sell or acquire subsidiaries or activities. At the time of any such transactions, customer information may constitute assets sold, but will remain subject to the commitments made in this Data Privacy Policy.

 

Moreover, in the event of a change of control of our company, acquisition, collective procedure or sale of our company's assets, Personal Data may be transferred to third parties.

 

8. DATA PRIVACY POLICY CONCERNING MINORS

The Site does not target the population of minors, but is not necessarily reserved to adults as it does not present content prohibited to minors under the age of 18 years.

 

The forms and questionnaires on the Site are not designed to collect information about minors. If the Site were to collect information about a minor, the minor's legal representative will be able to contact us to correct, modify or delete that information (see article 6 - Individual Rights to Personal Data).

 

9. QUESTIONS / CONTACT

For any questions or comments regarding this Data Privacy Policy or how we collect and use Personal Data concerning you, you may send an email to privacy@moondreamwebstore.com or send a letter by mail to GTI (Gestion Textile Internationale), bat. 15-16, 61 rue du Landy, 93300 Aubervilliers. You can also contact us by telephone between Monday and Friday, from 9:00 am to 17:00 pm at +33 (0)1 41 61 86 16.